11-08-2012 06:46 AM - edited 03-21-2019 06:34 AM
A customer of mine needs to change the system default audio message of its VM. Is it possible?
I am not referring to the Welcome message, but the message that tells the caller to speak after the beep.
Regards,
Giuseppe
11-08-2012 08:23 AM
Hi Giuseppe,
You can press the envelop button or dial into mailbox pilot number to get into mailbox voicemail menu, press 4 for setup menu. You can delete old voicemail greeting and add a new one.
Best regards,
Wendy
04-11-2013 02:21 AM
Hi
I have this problem too. A customer wants to disable the system greeting which is played after the user recorded greeting.
Any chance?
Regards,
Alfred
04-11-2013 02:26 AM
With AA if you record all the prompts as user prompts there is no system default greeting - Are you talking about voicemail?
04-11-2013 02:34 AM
I'm speaking of voicemail.
User records his personal greetings (busy and unavailable). If somone gets to the voicemailbox the personal greeting is played, afterwards there is a system message telling the caller to leave a message after the beep.
I want to disable the system message since the user already tells the caller in the personal greeting to leave a message.
04-11-2013 01:37 PM
Hi Alfred,
Sorry, the system message which prompt user to leave the message after the tone can't be deleted. It's the current design.
Best regards,
Wendy
04-12-2013 12:19 AM
Hi Wendy,
thanks for your answer - is it possible to put it on a feature request list?!
Kind regards,
Alfred
04-12-2013 08:12 AM
Hi Alfred,
Sorry, we don't have plan to change this design in the near future.
Best regards,
Wendy
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