10-31-2011 12:31 PM - edited 03-21-2019 04:53 AM
I attempted a firmware install today to my uc320w and it upgraded to 2.0.9(3) but its stuck at 95% when trying to upgrade from my pc to 2.0.12(8).
When I try to use the cloud method it hangs forever downloading.
why?
how do I get this back?
10-31-2011 12:45 PM
I've had this happen before. Usually a factory reset fixes the problem.
11-21-2011 11:40 AM
Just happened to me last week. Unfortunately the only fix I was able to find was doing a factory reset and starting over. I usually save my configurations to a USB drive before I do any firmware upgrades so I can easily reload, and that came in handy.
The interesting thing was that after I did the factory reset, my firmware was upgraded, so it did indeed work. Sometimes the equipment will get mad and wont let you reset it unless you leave it unplugged for a few minutes.
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