UC320W VM to Email issue

[Todd Vohs]

I was having problems getting my voice mail to email working with my ISP and had I read on another post that the UC320W supports port 587 with Google's gmail.  I set the parameters to use my gmail account and they are actually the same as the parameters to get MS Outlook to work with it.  I logged into Google with the same credentials to verify that I had the correct password and am still receiving this:

Feb 10 14:25:12 UC320W daemon.info sendmail: smtp_checkp check AUTH LOGIN with code -1

Feb 10 14:25:12 UC320W daemon.info sendmail: smtp_checkp get answer 334 VXNlcm5hbWU6

Feb 10 14:25:12 UC320W daemon.info sendmail: smtp_checkp check  with code 334

Feb 10 14:25:12 UC320W daemon.info sendmail: smtp_checkp get answer 334 UGFzc3dvcmQ6

Feb 10 14:25:12 UC320W daemon.info sendmail: smtp_checkp check  with code 235

Feb 10 14:25:13 UC320W daemon.info sendmail: smtp_checkp get answer 535-5.7.1 Username and Password not accepted. Learn more at                  

Feb 10 14:25:13 UC320W daemon.info sendmail: smtp_checkp get answer 535 5.7.1 http://support.google.com/mail/bin/answer.py?answer=14257 mr24sm13599225ibb.1

Feb 10 14:25:13 UC320W daemon.err sendmail: Authendication failed

Any ideas on what would still cause this?  The link is an invalid page on Google's site.

Thanks in advance,

Todd.

[Todd Vohs]

BTW, if I use my ISP (without SSL/TLS) on port 25, the UC320W shows the following:

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp check (NULL MSG) with code 220

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 220 *********************************************

Feb 10 14:51:31 UC320W daemon.info sendmail: sendgetmail_main get WAN ip [10.1.2.100] as EHLO identify

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp check EHLO [10.1.2.100] with code -1

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250-relay03.dlls.pa.frontiernet.net

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250-PIPELINING

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250-SIZE 26214400

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250-ETRN

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250-AUTH LOGIN PLAIN

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250-AUTH=LOGIN PLAIN

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250-ENHANCEDSTATUSCODES

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250-8BITMIME

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 250 DSN

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp check AUTH LOGIN with code -1

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 334 VXNlcm5hbWU6

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp check  with code 334

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp get answer 334 UGFzc3dvcmQ6

Feb 10 14:51:31 UC320W daemon.info sendmail: smtp_checkp check  with code 235

Feb 10 14:51:32 UC320W daemon.info sendmail: smtp_checkp get answer 535 5.7.8 Error: authentication failed: authentication failure

Feb 10 14:51:32 UC320W daemon.err sendmail: Authendication failed

I can ping these servers from the UC320W and it has full connectivity all around.

[Christopher Edgeworth]

Hi Todd,

Make sure you are only using a Google password with numbers and letters.  There is a known bug where special characters like $ in your password will cause authentication to fail.  I believe it is fixed in the 2.2 release coming out soon.

Chris