Hello,
We have an Cisco UC540W-BRI-K9 and now we have a new ERP (Sage) which is compatible with TAPI protocol.
What do I need to add telephony feature in our ERP (clic to call) ?
The UC540 is natively compatible with TAPI protocol to control an IP Phone ? Or we need Smart CallConnector ?
There are restrictions about IP Phone ?
There are some documentation somewhere ?
Thank you.
Best Regards.