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UC500 interact with some application

phiz.petry
Level 1
Level 1

Hello,

I want to migration my telephony with CISCO appliance UC500.

Today i have an ERP (navision). Every 5 minutes an automatic export is done, from the navision database (only some information like Tél number, contact name, ..)  to a little database application 3COM Corebridge.

When someone make a call to the phone, the application show me who is calling with some other information.

How can i use the same solution with CISCO UC 500. There is no CallConnector for Navision, only for CRM.

Is there a generic CallConnector or other application i can use to have the same functionnality like before.

Thanks for your help

1 Reply 1

nalbert
Level 4
Level 4

Here are the list of application supported by the UC500

https://supportforums.cisco.com/docs/DOC-9780/

Navision is not one of them.