02-16-2009 02:50 PM - edited 03-21-2019 12:56 AM
Hi,
Is there a way to configure Cisco 7937 Conference phone to work with the UC520? I've installed the Software Pack UC520-4.2.9 and the other phones (7960 and 521SG) are working except the 7937.
Thanks in advance.
02-16-2009 04:08 PM
The 7937 is not a supported phone with 12.4(11)XW9. SBCS 1.4 (UC500 7.0.1.1 Early adopter pack), which is available now, has support for it.
02-16-2009 04:08 PM
02-16-2009 11:09 PM
Hi Steve,
Thanks for your response. I upgraded the IOS alone to 12.4(20)T1a and the 7937 is now working.
Cheers.
02-20-2009 07:32 AM
Where can I down load this software package at?
I have tried to download CME IOS but did nto take it.
02-20-2009 07:39 AM
We now have official 7.0.2 bundle zip
02-26-2009 12:01 PM
Re: Lost ringtones after upgrading to new 7.0.2
Larry,
Regarding the problem your having with the 7935/36 phone buttons I see a similar post titled UC520 and Cisco 7937 Conference Phone is this a new problem or are you still working on the same issue? If its the same issue I'd like to add any new details to the original post.
Regards,
Douglas Smith
Hi,
yes I am still having the same issue and problems with the conf phone, I have the new build of ios and software on uc520.
larry
03-13-2009 11:55 AM
Hi Larry,
Was your issue resolved outside of the community, or do you still need some help with it?
Thanks,
Cisco Moderation Team
03-14-2009 05:48 AM
I opened a Cisco tac case SR 610919031, the customer has issues when he call parks a call on the conf phone. No call park number shows up, also he has an issue with transfer. If you transfer to a wrong number you get a busy signal. Then when you hit resume call it drop the call. You cannot bring the call back. The conf phone is running the latest code.
Hello Mr. Chaffin,
I just wanted to let you know that I already contacted the escalation point in order to consult this issue with them basically because everything on the debug seems to be normal. I recreate the issue on my lab and got the exact same result as the original issue. As soon as they contact me back I'll get back to you.
Best regards.
Mario Abarca
Multi Voice Services
Cisco TAC Engineer
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide