10-07-2009 02:47 AM - edited 03-21-2019 01:37 AM
Hi all,
Is it possible to use Polycom (Soundpoint IP 330 SIP) IP Phones with the UC520? If it is possible, are there any problems to watch out for?
Thanks in advance for your prompt response and advice.
Regards
Tola
Solved! Go to Solution.
10-07-2009 05:47 AM
Hi Tola,
These SIP IP Phones are not tested/supported on UC 500. With UC 500, you cannot get SIP line side support on 3rd party SIP IP Phones. It may however be possible to configure them as 3rd party trunk with very limited call control feature set.
Thanks,
Saurabh
10-07-2009 06:51 AM
AFAIK, Cisco doesn't support 3rd party SIP Phones too well. ISR based CUCME use the same feature set as UC 500, so that won't be an option. You might want to look at CUCM BE - http://www.cisco.com/en/US/products/ps7273/index.html
Thanks,
Saurabh
10-08-2009 05:57 AM
Hi Tola,
The T1/E1 card, VWIC2-1MFT-T1/E1, on UC 500 only supports Voice, it does not support data.
Thanks,
Saurabh
10-07-2009 05:47 AM
Hi Tola,
These SIP IP Phones are not tested/supported on UC 500. With UC 500, you cannot get SIP line side support on 3rd party SIP IP Phones. It may however be possible to configure them as 3rd party trunk with very limited call control feature set.
Thanks,
Saurabh
10-07-2009 05:55 AM
Hi Saurabh,
Thanks for your response. What alternative Cisco Voice solution would you recommend in place of the UC520 for a business with 3 sites (25-50 users each). They already have the Polycom SIP phones and hoping to use them.
Tola
10-07-2009 06:51 AM
AFAIK, Cisco doesn't support 3rd party SIP Phones too well. ISR based CUCME use the same feature set as UC 500, so that won't be an option. You might want to look at CUCM BE - http://www.cisco.com/en/US/products/ps7273/index.html
Thanks,
Saurabh
10-07-2009 05:21 PM
Thanks Saurabh. I think I would go for the UC520-32U-8FXO-K9 with an optional E1 VIC card. Do you know if the E1 card supports both Voice and Data?.
Tola
10-08-2009 05:57 AM
Hi Tola,
The T1/E1 card, VWIC2-1MFT-T1/E1, on UC 500 only supports Voice, it does not support data.
Thanks,
Saurabh
10-15-2009 04:10 AM
Thanks Saurabh for the clarification.
Tola
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide