UC520 - Unity Express Web Interface Unavailable

[danielblock1]

Hi,

All of a sudden the CUE web interface has become unvailable on my Cisco UC520 running version 8.1.0. When I try to connect to to it, I get an apache tomcat 404 error "The requested resource () is not available". 

However, everything else works fine. In other words, I have access to voicemail on all of the phones and I can connect to unity express no problem through CLI. However, even after multiple poweroffs the problem still persists.

Any Ideas? Is it possible some log files filled up or something?

Thanks,

Dan

[paolo bevilacqua]

I would recommend you do a backup, and fresh installation then restore..

Pretty drastic I know, but unless Cisco release a method to do real troubleshooting and cleaning on the internals of the CUE, not much else comes to mind. Yes there are log files that can be cleaned but in my perception is not going to help, but let us know if it does.