Voice Systems and Accessories - Small Business

Dear all,I have been running the SCC Advanced Server now for almost 45 days at a customer's location. Unfortunately we have not yet been able to really test the advanced client application and now time is running out on us since the evaluation licens...

Hi i have a site with CUCM 8.0 IN UAE and got another site in Nigeria where connected with VPN for data network access .Nigeria branch has got UC520-32U-8FXO-K9 and some SPA525G2 , SPA504G .SRW248G4P-K9-EU switch and juniper firewall .Now the Nigeria...

When parking a call via the softkey on a SPA phone some extensions go from the lowest park location to highest while others go from high park numbers to lower. ie some park 101, 102, 103 104 while others park 105,104,103Is there any way to determine ...

I have a customer that is using SPA8000 device. We are noticing major RTP drift into the future in the stream coming from the device, something to the order of 1 second a minute. By the end of a 5 minute conversation the timestamp in RTP G.729 packet...

Hi, Can anyone help me please with the VoIP Unlimited (UK SIP provider) XML template to add it in to the CCA. Sent from Cisco Technical Support iPad App

For the past 3 years I have been using Linksys PAP2T phone adapter behind RV082 router with UDP port forwarding without any problems, until recently I started getting fast busy on all outgoing calls. Called the provider (ViaTalk) and was told they ha...

Hi, so I have completed an install of the Client version of SCC Operator for Outlook 32-bit and while the Operator software has installed an runs just fine...i have no toobar in outlook or IE.is there something i am missing or meant to do. all my oth...

I have 2 phones that are both doing the same thing.after resetting them the are stuck in a continuous reboot and sitting at the cisco screen with a target symbol at the bottom left.Any ideas what i should try?the loads are in my UC520 system, and we ...

Parameter Value Comment Name of ITSPVoIP UnlimitedEnter name as you would like to see it in CCA drop down, i.e   VU Trunk or Test Trunk…Dialplan localeUKNational FormatDisplay Proxy Server (Primary) fieldYessip.voip-unlimited.net:5060Display Proxy Se...

Another question I'm working on, with our UC560,Currently '9' is our dial out digit to access the pstn.We have a (fairly serious) problem where if a user dials '9', then '1' as if they were going to place a long distance call, then pauses for more th...

Hi all,Working out a few issues with a ucs560 (UC560-T1E1-K9) system that I've inherited, We have around 20 7931 phones, with a t1 pri to the pstn.One of our did #'s (last 4 = 5824) isn't being directed to the internal extension that we want it to go...

We are having trouble when the SIP Cyberdata box calls SCCP endpoints it does not show the name. Has anyone come across this problem before?[toc:faq]

Hi GuysI am currently using a Dlink Modem as a bridge and UC560 as PPPoeI enabled PPPoe, by disabling NAT and Firewall, added ADSL ISP username and password and set the IP address to negotiate. Enabled Firewall againI am getting an WAN IP, back from ...