03-27-2013 08:53 AM - edited 03-21-2019 07:10 AM
Hi,
I've just setup and UC540 at main office (SITE A) and a ASA5505 in a remote site (SITA B).
I've just setup properly IPsec VPN, where UC540 is working as a server VPN and SA5505 as cliente VPN both of them in EZVPN_GROUP_1 group.
Ping between networks in Site A from Site B is OK in both Vlans 1 (data) and Vlan100 (voice).
Cisco IP Comunicator (Softphone) in Site B is working fine as an extesion from UC540.
But I have a Cisco SPA303G2 phone, also behind the ASA5505 in Site B, and it is not working properly. The display is always showing "initializingNetwork".
I'd tried to register manually the MAC of the SPA303g2 in UC540 but is not working.
I will apreciate any help...
Regards,
Solved! Go to Solution.
04-02-2013 01:25 PM
Hello Javier,
Please check the admin guide for SPA3xx phones.
Also when you are in the menu and press **# under the network settings menu you can enter specific ip address from the network on the remote site so that the phone will be working properly and connect to the UC.
You should enable the alternate TFTP and point to the tftp of the UC which by default is 10.1.10.2.
HTH,
Alex
*Please rate helpful posts
04-03-2013 10:08 AM
Javier, If you have a site to site the issue isn't TFTP is being blocked. THe issue is the phone is looking on the wrong VLAN for DHCP and its settings (like option 150). Have you reset the phone to defaults.. Is this is used phone where you plugged it in somewhere else? Usually on the 7900 series I have to initiate a factory reset to get the setting blank because it is trying to contact the DHCP and TFTP server from wrong addresses..
John NIkolatos
03-27-2013 02:51 PM
Hello Javier,
Please check if the phone is getting ip address.
It seems that it could not find its vlan.
HTH,
Alex
*Please rate helpful posts
04-02-2013 06:27 AM
Hi Alexander,
You are right, the phone is not getting ip address despite network settings is like a DHCP client and Vlans not enabled.
You are right, the phone is not getting ip address despite network settings is like a DHCP client and Vlans not enabled.
Do you have any guide or document where could I check the right configuration in order to assign a static IP from my Lan network ??
Thanks in advanced.
04-02-2013 01:25 PM
Hello Javier,
Please check the admin guide for SPA3xx phones.
Also when you are in the menu and press **# under the network settings menu you can enter specific ip address from the network on the remote site so that the phone will be working properly and connect to the UC.
You should enable the alternate TFTP and point to the tftp of the UC which by default is 10.1.10.2.
HTH,
Alex
*Please rate helpful posts
04-03-2013 09:59 AM
Hi Alex,
In the ASA I've modified inspect options in order to allow tftp, but now the phone is trying to download files via TFTP and It's not working fine.
The files are:
XMLDefault303.cnf.xml
This is the conf of the ASA:
dhcpd dns 8.8.8.8
dhcpd auto_config outside
dhcpd option 150 ip 10.1.1.1 10.1.10.2
dhcpd option 3 ip 192.168.20.200
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect icmp
inspect tftp
ciscoasa(config)# ping 10.1.1.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.1.1.1, timeout is 2 seconds:
!!!!!
Any idea ??
04-03-2013 10:08 AM
Javier, If you have a site to site the issue isn't TFTP is being blocked. THe issue is the phone is looking on the wrong VLAN for DHCP and its settings (like option 150). Have you reset the phone to defaults.. Is this is used phone where you plugged it in somewhere else? Usually on the 7900 series I have to initiate a factory reset to get the setting blank because it is trying to contact the DHCP and TFTP server from wrong addresses..
John NIkolatos
04-03-2013 10:10 AM
Also in the phone, after press **# under Network settings, Edit option to TFTP server 1 is disable...
04-03-2013 10:29 AM
Resolved !!
Thanks everyone !!
Now is working fine...!
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