04-02-2013 04:03 AM - edited 03-21-2019 07:11 AM
We are gonna implement a new UC560 in our school. We‘ve bought a uc560 and SPA502G. We are used to "hands free speaker function" in present
Basically it just calls others without answering the phone when someone is not close to it.
I learnt from this community there are intercom functions most close to the solution.But when I try to config I found that SPA502G has only 1 button definition and cann't be assigned with extra button of intercom.
Does someone know is it hopeless to meet this need?
Thanks
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04-02-2013 08:55 AM
Christian: I am not sure this is what he wants -- it sounds like he wants to use intercom between internal extensions, not auto-answer all calls on headset.
Junfeng: This can be accomplished using an overlay to stack an extension and an intercom extension on the same button. I am not sure if CCA can do this at this point. (It can do overlays, but I am not sure if it can overlay intercoms)
-Dan
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04-02-2013 08:06 AM
Hi,
you can use the auto-answer function. But I'm not sure if it only connect to an headset and not to the speaker, just give it a try.
ephone-dn 1
number 100
ephone 1
button 1:1
headset auto-answer line 1
And then you need to press the headset button once on the ephone.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeanswr.html
Please rate helpful posts.
04-02-2013 08:55 AM
Christian: I am not sure this is what he wants -- it sounds like he wants to use intercom between internal extensions, not auto-answer all calls on headset.
Junfeng: This can be accomplished using an overlay to stack an extension and an intercom extension on the same button. I am not sure if CCA can do this at this point. (It can do overlays, but I am not sure if it can overlay intercoms)
-Dan
Please rate useful posts.
04-06-2013 07:46 PM
Daniel,you answer is the most near to my demand. I test it and it can work anyway. But still has some shortcomings.
1 Everyone has to use another extension for intercom.
2 The ip phone cannot display incoming name when in intercom.
3 don't know how to customize the alart sound when intercom is coming( now when intercom is coming, we hear a sound beep)
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