04-03-2009 07:32 AM - last edited on 03-25-2019 10:34 PM by ciscomoderator
***** This thread was promoted to the Discussion board by Marcos Hernandez ******
I have done this, many different ways, many different times, wasted hours. It simply does not work:
Using Audacity version 1.2.6, you can create a custom MoH file for the UC500. You can capture a MOH file using a CD Player or microphone.
Download Audacity from http://audacity.sourceforge.net/. It is available for PC, Mac or Unix.
You will have to modify the preferences of Audacity by selecting:
You can now record the audio and use Audacity to edit the file and trim unwanted audio. The volume level of a MOH file cannot be adjusted through Cisco IOS software, so it cannot be changed when the file is loaded into the flash memory of the UC500. To adjust the volume level of a MOH file, rerecord the file, but adjust the volume controls in an audio editor before downloading the file to UC500's flash memory.
Export the audio the audio by selection:
The file is ready for import.
04-03-2009 07:59 AM
I am in the proccess of testing the above procedure on a MAC using the latest beta software from audacity. In the meantime, refer to this alternate procedure, using Windows Sound Recorder:
https://www.myciscocommunity.com/docs/DOC-5586
Marcos
04-07-2009 09:09 AM
while your on the subject about MOH, do you know the name of the MoH song of cisco tac??? nice tune... :)
regards,
Eivind
04-07-2009 12:57 PM
It is actually dependent on who answers the phone and which CM cluster they are connected to.
I have a working way to get this done now, it will be posted soon. The previous way that was posted on how to do this actually works, but only if the file is already in a certain format. Unfortunately, it doesn't look like this will be a single tool fix, but a multiple tool fix to get the files in the correct format.
04-07-2009 03:06 PM
Eivind,
I checked and we can't share it :-(
Marcos
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