Unlocking a Cisco SPA525G IP Phone

[Diana]

Hi,

Need help.

We had a contract with Vodafone UK who supplied us with around 40 Cisco SPA525G devices, our contract is now over, they dont want the phones back. All the phones are locked to Vodafone config.

Does anyone know how to unlock the devices to put them back to factory settings without the Voda config. Any help is greatfully appriciated.

Thanks

[ImOwaisAB]

Did you get the solution ... ?

[jackcosta]

Hello Diana, 

Hope you are doing well. 

We bought over 100 spa525g from a company out of UK called Disk Source. They are not able to help get password from Vodaphone and will not give refund. Can you please help with password on these phones. This would really help out a lot. We are a small company and can not afford to take a huge hit like this. 

Thank you 

[Dan Lukes]

While I wish you luck, there's so little chance someone will help you. It's not lack of willingness. Those phones has been designed to refuse unauthorized persons access.

If you has been cheated by seller, sue them  ...

[mutimafc1]

This is why Cisco is loosing it if you let your customers be cheated like this then what do you expect I have the same problem and I can state am not gonna promote Cisco again until they help out there customers on how to solve this problem with the dpa525 phones that are locked to service provider's you can't force me to stick to a service provider who keeps extorting money just because i can't replace him

[mutimafc1]

O am really tired of this if Cisco can't help us on this problem let's find alternatives to this