09-29-2010 12:51 PM - edited 03-21-2019 03:04 AM
Hello,
after a failed upgrade with CCA 2.2.5 CUE is not comming up. It say's Wating xyz... where xyz is counting up (aprox. 30 min's) until a watchdog interrupt comes and reboots CUE. I'm able to get into the bootloader, but I dont now what to do. Searched a litttle bit but did not found any document on this. What can I do? How can I restore to factory defaults?
Please help
Ognian
09-30-2010 11:33 AM
Found it:
https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/installation/guide/upg3boot.html
it works.
Ognian
10-04-2010 03:18 AM
Just to confirm.. this was done on a UC520?
Do you have to be consoled onto the box?
10-04-2010 03:32 AM
yes, it was a uc520.
I had to ssh sessions, first one with the CUE "console" and a second one to issue the reset command to cue. Than CUE reboots in the first, and you can enter *** and so on...
Ognian
10-04-2010 04:02 AM
Thanks
I've managed to get to the bootloader, but now when I do a manual install, I get the following error after choosing the language...
It seems to have already downloaded the software from my ftp server.. not sure what this fail means..
Any ideas?
File transfer error during download. Curl error code is 78
Error encountered while downloading payload(s)
Unable to install. Please try again
Please select from the following
1 Install software
2 Reload module
3 Disk cleanup
(Type '?' at any time for help)
Choice:
10-04-2010 05:07 AM
Seems I was choosing UK language, but the UK file was missing... got through that now.
10-04-2010 05:32 AM
All working now reinstalled..
Thanks Ognian for the original link.
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