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VM to Email - Automatically Deleting VMs

jcarter
Level 4
Level 4

We have a customer that wants to have their voicemails go to their exchange email box.  That is not a problem.  They do not ever want to listen to their voicemails on their phones.  Is there a way to automatically delete the voicemails after 5 days?  I tried to setup their UC imap account in Outlook and autoarchive/delete after 5 days but it does not work with their Outlook.  That method works on my personal computer.  I guess I am looking for a way for the UC500 to delete the voicemails automatically instead of relying on Outlook.

1 Reply 1

antyeung
Level 4
Level 4

Is their outlook getting mail from their exchange or do you have an IMAP configured to get VM's from CUE?

"I tried to setup their UC imap account in Outlook and autoarchive/delete  after 5 days but it does not work with their Outlook.  That method  works on my personal computer."

What are you using on your computer that makes it work?

This thread may have some good info-

https://supportforums.cisco.com/thread/2024040?tstart=15

Thanks,

Anthony