Solved: Voice mail notification to cell phone does not complete

lbroering · ‎03-18-2011

We have uc540 ver 8.1, cca 3.01

We have set up voicemail notification to email and a cell phone. When a voice message is left and the notification is sent, the cell phone rings once and the number "1 398 1" is displayed briefly. 398 is our autoattendant extension number. Has anybody run across this issue?

dprzywara · ‎03-18-2011

I have! I believe you are hitting bug id CSCtj89566. You'll need to open up a support case to fix it. When you open up the case you can reference SR 61686439. That was my SR that was resolved. As far as the number that shows up as caller id, you need to fix your voice translation rules.

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dprzywara · ‎03-18-2011

I have! I believe you are hitting bug id CSCtj89566. You'll need to open up a support case to fix it. When you open up the case you can reference SR 61686439. That was my SR that was resolved. As far as the number that shows up as caller id, you need to fix your voice translation rules.

lbroering · ‎04-12-2011

Cisco will be fixing this bug in their next release, some

time in June.