Voicemail General Greeting Setup

[showroom1]

Hello,

I'm trying to set up a new general greeting for our SPA504G phone system. I've erased all previous greetings/prompts and attempted to reactivate the newly recorded greeting. But now there's only silence instead of an answering machine system. I can't reset the greeting despite having the new one recorded and ready to go.

As of right now, we can't receive messages, and I REALLY need some help setting the greeting properly. Please get back to me as soon as you can with whatever information you can provide.

Thanks

[Dan Lukes]

There is no voicemail support in SPA504G behind the shortcut for "call to voicemail number". And call to voicemail is standard call like calls to other destinations. I assume that the voicemail services are provided by PBX to you. So you should ask PBX administrator for help.