why is the spa500ds Expansion Module not listed

[lcarlson1]

Hi there everyone, I'm sure that this is an easy fix but I cant seem to figure it out and i cant find any answers on the web.

I have an UC540W-FXO-K9, a SPA525G2 with the SPA500DS Expansion Module attached

I am connecting to the UC via CCA Ver 3.2.3

I have configured the phone but when I go to add the Expansion Module only the SPA500S and SPA500Sx2 are avaliable options.

How do I add the SPA500DS to the list?

[lcarlson1 · Accepted solution]

I just found this:

hope it helps someone else. Going to go buy 7965 with a 7916 now.

Article ID:3751

Objective

Contrast is the difference of color or brightness of any object. If you are having problems viewing the phone screen you can change the contrast to improve the display quality.

This article explains how to adjust the contrast on SPA500S using SPA500 Series IP Phones.

Note: The SPA500DS will not work with the UC500 series unified communication devices and will only work with UC320 unified communication device.

[Dan Lukes]

See also: Will the uc540 support the spa500ds?