01-11-2012 10:09 AM - edited 03-21-2019 05:11 AM
Hye All,
I have a 7942g phone. it's IP configuration is static and it has to register on a UC540 that has a capacity of 40 ephones.
Right now, 14 phones are registered on this equipment but when i wish to add any other phone, it mentions
registration rejected:Max phones.
I ran the debug ephone error command and obtained the following
001190: Jan 1 13:35:15.537: New Skinny socket accepted [2] from 0, sub 1 (14 active)
001191: Jan 1 13:35:15.537: sin_family 2, sin_port 49575, in_addr 172.17.136.18
001192: Jan 1 13:35:15.537: skinny_add_socket 2 172.17.136.18 49575
001193: Jan 1 13:35:16.121:
Skinny StationAlarmMessage on socket [15] 172.17.136.18
001194: Jan 1 13:35:16.121: ** severityWarning p1=0 [0x0] p2=0 [0x0]
001195: Jan 1 13:35:16.121: 7: Name=SEP64A0E7F6896B Load= SCCP42.9-0-2SR2S TFTP Timeout
001196: Jan 1 13:35:16.149: %IPPHONE-6-REG_ALARM: 25: Name=SEP64A0E7F6896B Load= SCCP42.9-0-2SR2S Last=Initialized
001197: Jan 1 13:35:16.149:
Skinny StationAlarmMessage on socket [15] 172.17.136.18
001198: Jan 1 13:35:16.149: severityInformational p1=0 [0x0] p2=0 [0x0]
001199: Jan 1 13:35:16.149: 25: Name=SEP64A0E7F6896B Load= SCCP42.9-0-2SR2S Last=Initialized
001200: Jan 1 13:35:16.177: ephone-(19)[15] StationRegisterMessage (14/14/41) from 172.17.136.18
001201: Jan 1 13:35:16.177: ephone-(19)[15] Register StationIdentifier DeviceName SEP64A0E7F6896B
001202: Jan 1 13:35:16.177: ephone-(19)[15] StationIdentifier Instance 0 deviceType 434
001203: Jan 1 13:35:16.177: ephone-19[18/-1]:stationIpAddr 172.17.136.18
001204: Jan 1 13:35:16.177: ephone-19[18/-1][SEP64A0E7F6896B]:maxStreams 5
001205: Jan 1 13:35:16.177: ephone-19[18/-1][SEP64A0E7F6896B]:From Phone raw protocol Ver 0x85720013
001206: Jan 1 13:35:16.177: ephone-19[18/-1][SEP64A0E7F6896B]:protocol Ver 0x85720013
001207: Jan 1 13:35:16.177: ephone-19[18/-1][SEP64A0E7F6896B]:phone-size 58024 dn-size 816
001208: Jan 1 13:35:16.177: ephone-(19) Allow any Skinny Server IP address 41.90.133.202SEP64A0E7F6896B: Registration failed. Max phone count reached
001209: Jan 1 13:35:16.177: Failed SkinnyAssociatePhone for SEP64A0E7F6896B tag 19
001210: Jan 1 13:35:16.177: Skinny register (phones=14/14/41) REJECT from IP 172.17.136.18
001211: Jan 1 13:35:46.461: socket 15 fatal error 254! can't read msg header with size -1, fd 15
001212: Jan 1 13:35:46.461: it's a stale socket! delete it!!
Can some one help me to solve this issue?
Thanks in advance
01-11-2012 03:54 PM
Wrong forum, should be "Ip telephony" or "Small Business - UC500".
Anyway, check you max-ephone configuration.
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