Jim,
Right click on the speaker icon in the tray, then go to playback devices. Here you can change the default audio device back to the computer speakers. Then you can use the audio tuning wizard to choose the default audio device as the speakers. My machine doesn't have a mic other than the plaintronics headset I have so I can't test the mic, but I assume its the same situation where you can change it in audio tuning wizard. Just remember, if you make the changes in audio tuning wizard when cipc is open to close cipc softphone and re-open it (make sure its not just minimized, find it in the notifications section of the toolbar, right click -> exit.
Best,
David
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