02-05-2014 04:17 PM - edited 03-21-2019 08:03 AM
How do I fix the problem with UC520 which does not re-boot after power outage?
02-17-2014 02:29 PM
No, I can't find the driver for the serial port. I wonder why it is showing that error message even though I used this console cable with the USB port. Do you want me try Com 1?
02-17-2014 02:32 PM
Try and download a generic USB to serial adapter software we really need this adapter to be assigned a com port thus we can use it to access the UC520 through putty.....
try something like: http://www.tri-plc.com/USB-RS232/drivers.htm
or something that maybe compaitable with your adater.....
02-17-2014 02:46 PM
Brian,
It did not work. I may have to try other drivers. How long you will be avilable today? I will be back in a couple of hours. Or we can resume this tomorrow.
Thank you,
Hanu
02-17-2014 02:51 PM
Hi Hanu,
Drop me an email tomorrow to my gmail and we can pick this up - I am in the CET time zone...
Try to get the adapter working and get a com port and we should be good to conitune tomorrow.
Thanks
Brian
02-17-2014 02:53 PM
I will do that. I am also on CST zone. I appreciate your help very much.
Hanu
02-17-2014 11:10 AM
Hello,
Do you know if your UC520 has gone into ROMON mode? You can find this out by plugging a console cable into the console port..... Let me know that first and then I can see how I can help
Thanks
Brian
02-10-2014 09:57 PM
Check the power cable, I think u must have tried that out already. If u still have contract with Cisco get it replaced.
Sent from Cisco Technical Support Android App
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