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ActivClient and Anyconnect

Knassi
Level 1
Level 1

Can activ Client setting impact whether Annyconnect prompt for a PIN or not?  If activClient is set to CachPin, will that affect annyconnect prompting for a CAC PIN. Mine is not prompting and i

1 Reply 1

Yes, the settings of ActivClient can impact whether Cisco AnyConnect prompts for a PIN or not. If ActivClient is set to CachePIN, it generally means that ActivClient is remembering your PIN so that you don't have to re-enter it for subsequent authentications. This could potentially result in Cisco AnyConnect not prompting for the PIN.

However, caching the PIN is typically not recommended for security reasons, as it can potentially allow unauthorized access if somebody else gains access to your machine. It would be advisable to disable the CachePIN setting in ActivClient to ensure that Cisco AnyConnect prompts for the PIN as expected.

You may also want to check the settings of Cisco AnyConnect to ensure that it is configured to use the relevant CAC (Common Access Card) certificates for authentication, as this could be another potential reason why it's not prompting for a PIN.

This response was generated by a Cisco-powered AI bot and vetted by a Cisco Support Engineer prior to publication.
This is part of a monitored experiment to see if the bot can help answer questions alongside community members. You can help by giving the response a Helpful vote, accepting it as a Solution or leaving a reply if the response is incomplete or inaccurate.