Adding Client Image fails

[00u18jg7x27DHjRMh5d7]

Having a strange issue when I try and add a client image I receive the following error.

"Error during file upload. Please ensure that the Firewall Management Center has enough space, the file is valid and that the file name contains only letters, digits, - and _. AnyConnect Image file names may contain."

The file name is in compliance and there is plenty of disk space avalible. Anyone seen this or know how to resolve this issue?

[Rob Ingram]

@00u18jg7x27DHjRMh5d7 I had this with attempting to upload the AnyConnect for MAC webvpn package recently, it turned out to be this bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwh14467

[srpoda · Accepted solution]

Please find the below bug 

try with workaround mentioned in the bug 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwh14467

Workaround:

---Without changing files on the system---

Use a previous image for AnyConnect/Secure Client Image which is smaller than 100MB

---With changing files on the system---

1. Open CLI to the FMC

a. expert

sudo su

vim +76 /usr/local/sf/htdocs/ddd/fileUpload.cgi

b. Enter in i on the keyboard to go to interactive mode on vim

c. Update the line by increasing the maxFileSizeMap

From: ANY_CONNECT_IMAGE => 100 * 1024 * 1024,

To: ANY_CONNECT_IMAGE => 200 * 1024 * 1024,

d. Save the file by entering in ESC then :wq

2. Upload the file again now

[mike.gusway]

Same scenario for me as well. This workaround solved the issue. Trying to add the latest Cisco Secure Client 5.1.1.42 for Windows and MacOS.

[BEN ROBINSON]

Mahalo for making this fix easy to find and implement!

[kkana]

Is there anything else that needs to be done after editing fileUpload.cgi ?   After saving, I tried to upload the MacOS package that was over 100mb, but I'm still getting an error. 

[JC-SE]

You may need to change the lines below as well, depending on the package you're uploading:

From: ANY_CONNECT_EXTERNAL_BROWSER_PACKAGE => 100 * 1024 * 1024,

To: ANY_CONNECT_EXTERNAL_BROWSER_PACKAGE => 200 * 1024 * 1024

[00u18jg7x27DHjRMh5d7]

Srpoda, and Rob 

Thanks for the information. Srpoda that work file is uploaded and applied now thanks for the assistance.