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ASDM Issue

Level 1
Level 1

I am trying to configure ASDM on my ASA 5505.  I seem to be running into a road block.  I get things configured correctly, IP Addressing, VLANs etc. 

I can ping my ASA device from the laptop command prompt with no problem.

When I open the browswer and type in  (The IP Address set to E0/1.)  I get the Certificate Warning and click continue.  I then get a message that the page cannot be found.

I close the browser and reopen it, (cookies, cache and history cleared) and re-type the above IP Address and immediately get the "page not found" message.  I can't understand what is going on here as I have accomplished this exact same lab at the college with no problem at all. 

Any suggestions?




Here are the results of the show version.  I believe I am running a current version.

ASA5505# show ver

Cisco Adaptive Security Appliance Software Version 8.2(4)

Device Manager Version 5.2(4)

Compiled on Tue 14-Dec-10 12:00 by builders

System image file is "disk0:/asa824-k8.bin"

Config file at boot was "startup-config"

ASA5505 up 3 days 23 hours

Hardware:   ASA5505, 256 MB RAM, CPU Geode 500 MHz

Internal ATA Compact Flash, 128MB

BIOS Flash M50FW080 @ 0xffe00000, 1024KB

Encryption hardware device : Cisco ASA-5505 on-board accelerator (revision 0x0)

                             Boot microcode   : CN1000-MC-BOOT-2.00

                             SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03

                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.05

0: Int: Internal-Data0/0    : address is 0024.c4c4.b233, irq 11

1: Ext: Ethernet0/0         : address is 0024.c4c4.b22b, irq 255

2: Ext: Ethernet0/1         : address is 0024.c4c4.b22c, irq 255

3: Ext: Ethernet0/2         : address is 0024.c4c4.b22d, irq 255

4: Ext: Ethernet0/3         : address is 0024.c4c4.b22e, irq 255

5: Ext: Ethernet0/4         : address is 0024.c4c4.b22f, irq 255

6: Ext: Ethernet0/5         : address is 0024.c4c4.b230, irq 255

7: Ext: Ethernet0/6         : address is 0024.c4c4.b231, irq 255

8: Ext: Ethernet0/7         : address is 0024.c4c4.b232, irq 255

9: Int: Internal-Data0/1    : address is 0000.0003.0002, irq 255

10: Int: Not used            : irq 255

11: Int: Not used            : irq 255

Licensed features for this platform:

Maximum Physical Interfaces    : 8

VLANs                          : 3, DMZ Restricted

Inside Hosts                   : Unlimited

Failover                       : Disabled

VPN-DES                        : Enabled

VPN-3DES-AES                   : Enabled

SSL VPN Peers                  : 2

Total VPN Peers                : 10

Dual ISPs                      : Disabled

VLAN Trunk Ports               : 0

Shared License                 : Disabled

AnyConnect for Mobile          : Disabled

AnyConnect for Cisco VPN Phone : Disabled

AnyConnect Essentials          : Disabled

Advanced Endpoint Assessment   : Disabled

UC Phone Proxy Sessions        : 2

Total UC Proxy Sessions        : 2

Botnet Traffic Filter          : Disabled

This platform has a Base license.

Serial Number: JMX1253Z0S8

Running Activation Key: 0x5c28fa75 0xe089c41e 0xf02395e8 0xa3ac7cb0 0x892089b8

Configuration register is 0x1

Configuration last modified by enable_15 at 09:10:02.342 UTC Mon Nov 12 2012


3 Replies 3

Jennifer Halim
Cisco Employee
Cisco Employee

The ASDM version is not compatible with the ASA version that you have.

Pls kindly upgrade the ASDM to version 6.3.5 or later.

Here is the release notes for your reference:

Thanks!  This has been most helpful.  I do have another question though.  I am a registered user and have gone to the Cisco software download site but cannot seem to find any link to the ASDM software upgrades.  I know they have to be there but I have looked for an hour and have even searched for "ASDM 6.3" with negative results.

Can you point me a little closer to my target?



From the main download page, go to:

Security --> Firewalls --> Adaptive Security Appliances (ASA) --> Cisco ASA 5500 Series Adaptive Security Appliances -->

Cisco ASA 5505 Adaptive security Appliance --> Adaptive Security Appliance (ASA) Device Manager --> You should be able to find 6.3.5