I see that AnyConnect is a Service. We sometimes have issues with remotes losing their Windows passwords. When this happens, we have them log in locally, (with a non-domain account), then connect to the VPN, then logoff, (the Contivity VPN Session will stay established), then we reset their password, and they log in with their new password. Some VPNs use a feature called 'Logoff at Connect' to accomplish this. Any information would be greatly appreciated.