06-06-2019 01:25 PM
Hi Folks,
In the past month my VPN AnyConnect is constantly reconnecting. From every 3 minutes to every 15 minutes at times. This is a major blocker for attending meetings and workflow interruptions.
I've tried various changes from IPv6 disabling to MTU adjustments but none of these tweaks are correcting the problem.
Macbook Pro 15-inch, 2018
macOS Mojave 10.14.5
Cisco AnyConnect Secure Mobility Client Version 4.7.01076
AT&T Gigabit
Router Model | 5268AC |
Hardware Version | 260-2173300 |
Software Version | 11.1.0.531418-att |
I did do a test and spent 1.5 hours at Starbucks connected to the VPN with no issues. What is it with AT&T and Cisco combination that is causing the constant reconnects?
Thanks for any help.
11:23:53 AM Reconnecting to ******.com...
11:23:55 AM Establishing VPN - Examining system...
11:23:55 AM Establishing VPN - Activating VPN adapter...
11:23:55 AM Establishing VPN - Configuring system...
11:23:58 AM Establishing VPN...
11:23:58 AM Connected to ******.com...
11:25:53 AM Reconnecting to ******.com...
11:25:56 AM Establishing VPN - Examining system...
11:25:56 AM Establishing VPN - Activating VPN adapter...
11:25:56 AM Establishing VPN - Configuring system...
11:25:58 AM Establishing VPN...
11:25:58 AM Connected to ******.com...
11:27:01 AM Reconnecting to ******.com...
11:27:03 AM Establishing VPN - Examining system...
11:27:03 AM Establishing VPN - Activating VPN adapter...
11:27:03 AM Establishing VPN - Configuring system...
11:27:06 AM Establishing VPN...
11:27:06 AM Connected to ******.com...
11:30:37 AM Reconnecting to ******.com...
11:30:39 AM Establishing VPN - Examining system...
11:30:39 AM Establishing VPN - Activating VPN adapter...
11:30:39 AM Establishing VPN - Configuring system...
11:30:52 AM Establishing VPN...
11:30:52 AM Connected to ******.com...
11:32:37 AM Reconnecting to ******.com...
11:32:40 AM Establishing VPN - Examining system...
11:32:40 AM Establishing VPN - Activating VPN adapter...
11:32:40 AM Establishing VPN - Configuring system...
11:32:42 AM Establishing VPN...
11:32:42 AM Connected to ******.com...
06-07-2019 09:03 AM
@brandonleetran I have the exact same ATT setup.
Manufacturer | Pace Plc |
Model | 5268AC |
Serial Number | xxxxx |
Hardware Version | 260-2173300 |
Software Version | 11.1.0.531418-att |
I have not seen this issue when using AnyConnect VPN from my Mac Air (High Sierra). Do you see any packet loss for traffic going to your gateway? Try running a ping to the gateway before and during connection and see if there any difference.