12-12-2023 11:05 AM
Error states:
"This installation package is not supported by this processor type. Please use the regular windows installer."
Anyone run across this? PC is Intel I5 Gen13. Thanks
12-12-2023 02:21 PM
what Windows version are you running, and what AnyConnect version are you trying to install?
Also, does your user have administrator privileges when trying to install the AnyConnect software?
12-12-2023 02:26 PM
The main question is why are you trying to install a Stone Age version and not the actual version of Cisco Secure Client?
12-13-2023 05:01 AM
12-13-2023 06:08 AM
If you distribute the client from the ASA/FTD, the OS settings are likely wrong:
webvpn
anyconnect image disk0:/anyconnect-win-4.9.04043-webdeploy-k9.pkg 98 regex "Windows NT"
12-13-2023 04:12 AM - edited 12-13-2023 05:05 AM
Hello erl9008,
You can try these fixes...
Best regards
******* If This Helps, Please Rate *******
12-14-2023 12:43 AM
Which installer is being downloaded from the firewall? Are you on an ARM-computer trying to install the x86 or vice versa?
12-14-2023 05:02 AM
12-14-2023 05:42 AM
They have to add the Anyconnect/Secure client package for x86 Windows clients. Then you have to use your browser and login and choose download the client again.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide