Re: Cisco1921 error on PPPoE

nsesupport · ‎01-05-2021

my router has error with pppoe when connect with ISP

someone help me on this case !!!

NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:26:08.319: padi timer expired
Dec 11 08:26:08.319: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:26:30.210: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to up
Dec 11 08:26:31.210: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to up
NFPRT02#
Dec 11 08:26:40.574: padi timer expired
Dec 11 08:26:40.574: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:27:12.866: padi timer expired
Dec 11 08:27:12.866: Sending PADI: Interface = GigabitEthernet0/0
Dec 11 08:27:12.950: PPPoE 0: I PADO R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:27:14.914: PPPOE: we've got our pado and the pado timer went off
Dec 11 08:27:14.914: OUT PADR from PPPoE Session
NFPRT02#
Dec 11 08:27:25.154: OUT PADR from PPPoE Session
Dec 11 08:27:25.154: PPPOE : Resending PADR
Dec 11 08:27:25.154: PPPoE 8645: I PADS R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
Dec 11 08:27:25.154: IN PADS from PPPoE Session
Dec 11 08:27:25.154: %DIALER-6-BIND: Interface Vi2 bound to profile Di1
Dec 11 08:27:25.154: PPPoE: Virtual Access interface obtained.
Dec 11 08:27:25.154: PPPoE : encap string prepared
Dec 11 08:27:25.154: [0]PPPoE 8645: data path set to PPPoE Client
NFPRT02#
Dec 11 08:27:25.158: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to up
NFPRT02#
Dec 11 08:28:03.777: PPPoE 8645: I PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
Dec 11 08:28:03.777: PPPoE : Shutting down client session
Dec 11 08:28:03.777: [0]PPPoE 8645: O PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
Dec 11 08:28:03.777: %DIALER-6-UNBIND: Interface Vi2 unbound from profile Di1
NFPRT02#
Dec 11 08:28:03.781: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to down
NFPRT02#
Dec 11 08:28:23.777: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:28:27.873: padi timer expired
Dec 11 08:28:27.873: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:28:36.065: padi timer expired
Dec 11 08:28:36.065: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:28:52.265: padi timer expired
Dec 11 08:28:52.265: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:29:24.520: padi timer expired
Dec 11 08:29:24.520: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:29:56.788: padi timer expired
Dec 11 08:29:56.788: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:30:29.044: padi timer expired
Dec 11 08:30:29.044: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:31:01.367: padi timer expired
Dec 11 08:31:01.367: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:31:33.623: padi timer expired
Dec 11 08:31:33.623: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:32:05.878: padi timer expired
Dec 11 08:32:05.878: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:32:38.169: padi timer expired
Dec 11 08:32:38.169: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:33:10.509: padi timer expired
Dec 11 08:33:10.509: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:33:42.764: padi timer expired
Dec 11 08:33:42.764: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:34:15.019: padi timer expired
Dec 11 08:34:15.019: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:34:47.314: padi timer expired
Dec 11 08:34:47.314: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:35:19.570: padi timer expired
Dec 11 08:35:19.570: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:35:51.825: padi timer expired
Dec 11 08:35:51.825: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:36:24.092: padi timer expired
Dec 11 08:36:24.092: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:36:56.415: padi timer expired
Dec 11 08:36:56.415: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:37:28.671: padi timer expired
Dec 11 08:37:28.671: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#debug pppoe events
Dec 11 08:54:22.562: padi timer expired
Dec 11 08:54:22.562: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
Dec 11 08:54:54.881: padi timer expired
Dec 11 08:54:54.881: Sending PADI: Interface = GigabitEthernet0/0
Dec 11 08:54:54.937: PPPoE 0: I PADO R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:54:56.929: PPPOE: we've got our pado and the pado timer went off
Dec 11 08:54:56.929: OUT PADR from PPPoE Session
NFPRT02#
Dec 11 08:55:07.169: OUT PADR from PPPoE Session
Dec 11 08:55:07.169: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:17.409: OUT PADR from PPPoE Session
Dec 11 08:55:17.409: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:27.649: OUT PADR from PPPoE Session
Dec 11 08:55:27.649: PPPOE : Resending PADR
Dec 11 08:55:27.865: PPPoE 4562: I PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:55:37.901: OUT PADR from PPPoE Session
Dec 11 08:55:37.901: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:48.141: OUT PADR from PPPoE Session
Dec 11 08:55:48.141: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:58.381: PPPoE : Shutting down client session
Dec 11 08:55:58.381: PPPoE : Failed to notify platform about session shutdown, no vaccess swidb
Dec 11 08:55:58.381: [0]PPPoE 1591: O PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
Dec 11 08:55:58.381: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:56:18.605: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:22.701: padi timer expired
Dec 11 08:56:22.701: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:30.892: padi timer expired
Dec 11 08:56:30.892: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:47.020: padi timer expired
Dec 11 08:56:47.020: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:57:19.344: padi timer expired
Dec 11 08:57:19.344: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:57:51.600: padi timer expired
Dec 11 08:57:51.600: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:58:23.863: padi timer expired
Dec 11 08:58:23.863: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:58:56.191: padi timer expired
Dec 11 08:58:56.191: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#NFPRT02#debug pppoe events
Dec 11 08:54:22.562: padi timer expired
Dec 11 08:54:22.562: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
Dec 11 08:54:54.881: padi timer expired
Dec 11 08:54:54.881: Sending PADI: Interface = GigabitEthernet0/0
Dec 11 08:54:54.937: PPPoE 0: I PADO R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:54:56.929: PPPOE: we've got our pado and the pado timer went off
Dec 11 08:54:56.929: OUT PADR from PPPoE Session
NFPRT02#
Dec 11 08:55:07.169: OUT PADR from PPPoE Session
Dec 11 08:55:07.169: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:17.409: OUT PADR from PPPoE Session
Dec 11 08:55:17.409: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:27.649: OUT PADR from PPPoE Session
Dec 11 08:55:27.649: PPPOE : Resending PADR
Dec 11 08:55:27.865: PPPoE 4562: I PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:55:37.901: OUT PADR from PPPoE Session
Dec 11 08:55:37.901: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:48.141: OUT PADR from PPPoE Session
Dec 11 08:55:48.141: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:58.381: PPPoE : Shutting down client session
Dec 11 08:55:58.381: PPPoE : Failed to notify platform about session shutdown, no vaccess swidb
Dec 11 08:55:58.381: [0]PPPoE 1591: O PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
Dec 11 08:55:58.381: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:56:18.605: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:22.701: padi timer expired
Dec 11 08:56:22.701: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:30.892: padi timer expired
Dec 11 08:56:30.892: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:47.020: padi timer expired
Dec 11 08:56:47.020: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:57:19.344: padi timer expired
Dec 11 08:57:19.344: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:57:51.600: padi timer expired
Dec 11 08:57:51.600: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:58:23.863: padi timer expired
Dec 11 08:58:23.863: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:58:56.191: padi timer expired
Dec 11 08:58:56.191: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#debug pppoe events
Dec 11 08:54:22.562: padi timer expired
Dec 11 08:54:22.562: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
Dec 11 08:54:54.881: padi timer expired
Dec 11 08:54:54.881: Sending PADI: Interface = GigabitEthernet0/0
Dec 11 08:54:54.937: PPPoE 0: I PADO R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:54:56.929: PPPOE: we've got our pado and the pado timer went off
Dec 11 08:54:56.929: OUT PADR from PPPoE Session
NFPRT02#
Dec 11 08:55:07.169: OUT PADR from PPPoE Session
Dec 11 08:55:07.169: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:17.409: OUT PADR from PPPoE Session
Dec 11 08:55:17.409: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:27.649: OUT PADR from PPPoE Session
Dec 11 08:55:27.649: PPPOE : Resending PADR
Dec 11 08:55:27.865: PPPoE 4562: I PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:55:37.901: OUT PADR from PPPoE Session
Dec 11 08:55:37.901: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:48.141: OUT PADR from PPPoE Session
Dec 11 08:55:48.141: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:58.381: PPPoE : Shutting down client session
Dec 11 08:55:58.381: PPPoE : Failed to notify platform about session shutdown, no vaccess swidb
Dec 11 08:55:58.381: [0]PPPoE 1591: O PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
Dec 11 08:55:58.381: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:56:18.605: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:22.701: padi timer expired
Dec 11 08:56:22.701: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:30.892: padi timer expired
Dec 11 08:56:30.892: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:47.020: padi timer expired
Dec 11 08:56:47.020: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:57:19.344: padi timer expired
Dec 11 08:57:19.344: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:57:51.600: padi timer expired
Dec 11 08:57:51.600: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:58:23.863: padi timer expired
Dec 11 08:58:23.863: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:58:56.191: padi timer expired
Dec 11 08:58:56.191: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#debug pppoe events
Dec 11 08:54:22.562: padi timer expired
Dec 11 08:54:22.562: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
Dec 11 08:54:54.881: padi timer expired
Dec 11 08:54:54.881: Sending PADI: Interface = GigabitEthernet0/0
Dec 11 08:54:54.937: PPPoE 0: I PADO R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:54:56.929: PPPOE: we've got our pado and the pado timer went off
Dec 11 08:54:56.929: OUT PADR from PPPoE Session
NFPRT02#
Dec 11 08:55:07.169: OUT PADR from PPPoE Session
Dec 11 08:55:07.169: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:17.409: OUT PADR from PPPoE Session
Dec 11 08:55:17.409: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:27.649: OUT PADR from PPPoE Session
Dec 11 08:55:27.649: PPPOE : Resending PADR
Dec 11 08:55:27.865: PPPoE 4562: I PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
NFPRT02#
Dec 11 08:55:37.901: OUT PADR from PPPoE Session
Dec 11 08:55:37.901: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:48.141: OUT PADR from PPPoE Session
Dec 11 08:55:48.141: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:55:58.381: PPPoE : Shutting down client session
Dec 11 08:55:58.381: PPPoE : Failed to notify platform about session shutdown, no vaccess swidb
Dec 11 08:55:58.381: [0]PPPoE 1591: O PADT R:d007.ca0b.e309 L:70db.9831.5d40 Gi0/0
Dec 11 08:55:58.381: PPPOE : Resending PADR
NFPRT02#
Dec 11 08:56:18.605: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:22.701: padi timer expired
Dec 11 08:56:22.701: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:30.892: padi timer expired
Dec 11 08:56:30.892: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:56:47.020: padi timer expired
Dec 11 08:56:47.020: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#debug pppoe events
PPPoE protocol events debugging is on
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:57:19.344: padi timer expired
Dec 11 08:57:19.344: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:57:51.600: padi timer expired
Dec 11 08:57:51.600: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
NFPRT02#
NFPRT02#
NFPRT02#
Dec 11 08:58:23.863: padi timer expired
Dec 11 08:58:23.863: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 08:58:56.191: padi timer expired
Dec 11 08:58:56.191: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 09:00:32.966: padi timer expired
Dec 11 09:00:32.966: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 09:01:05.294: padi timer expired
Dec 11 09:01:05.294: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 09:01:23.182: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to down
Dec 11 09:01:24.182: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to down
NFPRT02#
Dec 11 09:01:37.550: padi timer expired
Dec 11 09:01:37.550: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 09:01:41.182: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to up
Dec 11 09:01:42.182: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to up
NFPRT02#
Dec 11 09:02:09.806: padi timer expired
Dec 11 09:02:09.806: Sending PADI: Interface = GigabitEthernet0/0
NFPRT02#
Dec 11 09:02:42.073: padi timer expired
Dec 11 09:02:42.073: Sending PADI: Interface = GigabitEthernet0/0

balaji.bandi · ‎01-05-2021

Can you post the complete router config ?

BB

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WillemJK · ‎03-16-2021

Hi Balaji,

Thank you for the reply, May I ask why the router config?

Is it possible that something on our BUsiness network in the router config can change and enable Dial-up WAN Miniport (PPPOE) on Windows Network drivers when the CISCO VPN AnyConnect is installed. The vpn not connected to yet or anything. just installed and the services started in Windows.

IF the router can do this, please give me examples because I will have to go to our Network team to request this and they will ask a lot of questions why you need router config and I will need to give proof of why I ask for it.

I have found after the last post, when I right click on the WAN Miniport (PPPOE) driver in Device manager and disable it. That Device manager Crashes (Not responding) then I kill it in task manager, then reboot. this reboot still gets the BSOD, however since the DWAN Miniport (PPPOE) is now disabled when I log in next time the following reboots or shutdowns are fine.

What is the action behind the WAN Miniport (PPPOE) that refuses to close. Any other of the Miniports is fine and disabling just fine, but something in the Cisco VPN anyconnect application is activating or corrupting this RASPPPOE.sys file.

Thanks in Advance

balaji.bandi · ‎03-16-2021

Thank you for the input - what exactly you want to achieve here? the original post has only information on Router 1921 and mentioned PPPoE errors, at the stage we are not sure what is the issue, so requested router config to look at what is configured.

In the later post we have different information (or more information), can you summarise what you try to achieve?

you want to use 1921 router to connect to ISP using PPPoE or you looking to setup up one inside in the windows server, or you want your client to connect using PPPOE ? ( sorry it was bit confusing to me)

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WillemJK · ‎03-16-2021

Sorry, I dont know what happened here, I replied to wrong post... Its not my post, I am unable to remove my responce... Please ignore my previous reply.