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Error Cisco AnyConnect Secure Mobility Client - MAC Os X

aaltamirano
Level 1
Level 1

Hello,

I have this problem when I tried to connect the anyconnect secure mobility with my vpn

Please, can you help me?

The error messege is this

" The AnyConnect package on the secure gateway could not be reached . You may be experiencing network connectivity issues . Please try connecting again. "

The firewall in use is

ASA 5520

ASA 9.1(4)

ASDM 7.1(6)

4 Replies 4

jj27
Spotlight
Spotlight

The ASA needs an AnyConnect package for the different client OS that are connecting. So you would need one for Windows, Mac, and Linux if applicable.

Make sure that you have the AnyConnect package for Mac OSX in flash on your ASA and a regex to match the Mac OSX.

Hello johnston 1127
Do you know what extension i need in the ASA?
.pkg or .gz
Can you tell me?
Regards

aaltamirano
Level 1
Level 1

Correct answer for this error Cisco AnyConnect Client

Upload to ASA the .pkg of the client vpn what you need to used

For ASA 9.1(4) and ASDM 7.1(6)

Go to Configuration -> Network (Client) Access -> AnyConnect Client Software

"If the .pkg is not declare here, you have to add"

For ADD -> press + Add -> Browse flash -> Find the .pkg what you need and select -> Press OK -> Press OK

Finally Press Apply

Then, connect the vpn and you will not have problem

Regards

I just want to confirm  this solution, but with a little correction:

Go to Configuration [tab] -> Remote Access VPN [left menu] --> Network (Client) Access [submenú] ---> AnyConnect Client Software [option]

The rest is as it says. And there you have your VPN up and running on OS X!!! 

 

 

 

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