VPN Connection Error - mandate a single local user, but multiple local

[RandyB71]

Currently using AnyConnect Version 4.10.07061.

While on the VPN from my laptop I then connected to a RDP session and during this my laptop did a re-set/re-start.

Now when I try to connect to the VPN, I get the

"AnyConnect profile settings mandate a single local user, but multiple local users are currently logged into your computer.  A VPN connection will not be established. AnyConnect was not able to establish a connection to the specified secure gateway. Please try connecting again."

As far I can can see I am the only local user logged in.

Powershell Get-Process | Select SessionID -Unique shows ID 47 and 0.

query session shows ID 0 services, 47 me, 65536 31c5ce942..., 65438 rdp-tcp

Thank you for the time.

Randy

[marce1000]

              - FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCva01667

 M.

[Pavan Gundu]

Could you let me know what is the simultaneous login value set in the group policy on the headend?

sh run group-policy <GP-NAME>

[RandyB71]

I do not have access to run that on my machine.  We are locked to "user" accounts.

It is now working for me.

Thank you

[Sin.Kim]

what was the fix action, if any?

[RandyB71]

I really have no idea.  I tired a few commands in the link above but they gave permission errors.