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Windows logon boxes gone after uninstalling AnyConnect Mobility Client

phyllpvs
Beginner
Beginner

Hi Folks, I hope everyone is doing well.

I've encountered a strange symptom on my network, we're finishing testing the AnyConnect + NAM for 8021x authentication tests. And wanted to uninstall from some laptops.
But after removing from some machines, after the usual reboot during the uninstalling process, the windows logon screen loses the username/password fields. (We are still able to RDP to the same machines).
To fix this issue, we had to restore the Windows 10 OS.
have you guys seen this behavior before?
AnyConnect RC Version: 4.10.5111
Regards,

 

 

3 Replies 3

MHM Cisco World
Advisor
Advisor

start before logon feature was enable before?
if yes then remove all anyconnect profile from your PC

phyllpvs
Beginner
Beginner

Hi @MHM Cisco World

Yes, It's enabled.

I'll try to remove the actual profile from:
C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile

And proceed with uninstalling (Control panel > AnyConnect Secure Mobility > Uninstall).
I'll let you know the results

Thanks

phyllpvs
Beginner
Beginner

Solved, the problem was not related to AnyConnect or its modules.
Done a clean machine install, with no network GPO packages, and the issue didn`t happened

regards.

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