11-01-2021 04:40 AM
Dear community,
I am getting the following email alert for my vWSA:
The Critical message is:
ERRO[wsa][context.go:1521 context:(*contextImpl).Process] CE2402: Messaging failed - Failed to connect to a cloud service. Check network connectivity and retry. Internal phase: Messaging.
Last message occurred 61 times between Thu Oct 28 07:15:36 2021 and Thu Oct 28 08:14:57 2021.
Product: Cisco S100V Web Security Virtual Appliance
Model: S100V
Version: 12.5.1-043
Timestamp: 28 Oct 2021 08:15:09 +0200
Can someone please recommend any guides on how to solve this issue?
Thank you,
Laura
11-01-2021 10:26 AM
check what interface you using to connect ? mgmt or Data ?
11-02-2021 04:49 AM
Thank you for your feedback.
The interface I am using is the data+management interface, as I only have one, and I am using it for both of the useCases.
Can you please share any knowledge in regards limitations of certain interfaces for this issue!?
Thank you,
Laura
11-02-2021 08:04 AM
as i have mentioned other thread, for short period of time you may network break, so WSA not able to reach, Do you see the Logs still ? if not ignore it. if that is appearing again and again, go to CLI access try to telnet to that site make sure it success.
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