Cisco Web Security Appliance Slowness issue

[M.Jallad]

Hello,

I have a slowness issue on an Existing WSA-S170-K9 appliance , when issuing the command Rate/proxystat it displays unresponsive sometimes screenshot attached.

software version is 8.5, i was suspecting that this issue is related to access policies applied on end users ; so i created a test policy to bypass all checks and disable all malware/antivirus checks on users flows however, the same issue is still there.

Appreciate any assisstance,

Thanks,

Muayad Jallad,

[parleysmith]

Does this happen every time you run the rate command and at the beginning of the command's output rows?

You may want to look at your proxylogs to see what activity is occurring while the proxy is unresponsive.