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Problem with Videos from cnbc.com

Hello all

For a few days, I have problems to watch videos from cnbc.com. I get no blockmessage from Ironport and it seems, that the video starts, but then a circle (that normaly shows that the video is loading) turns endless. I have a S170 with 7.1.3-021.

Thanks in Advance for any ideas

Christian

1 Accepted Solution

Accepted Solutions

Christian Rahl
Level 1
Level 1

I would highly recommend opening a support case with Cisco Tac.  As this can be a difficult problem to troubleshoot over the forums.

Christian Rahl

Customer Support Engineer

Cisco Web Content Security Appliance

Cisco Technical Assistance Center RTP

View solution in original post

4 Replies 4

Christian Rahl
Level 1
Level 1

I would highly recommend opening a support case with Cisco Tac.  As this can be a difficult problem to troubleshoot over the forums.

Christian Rahl

Customer Support Engineer

Cisco Web Content Security Appliance

Cisco Technical Assistance Center RTP

I'll do so. Thank you Christian.

Chris Illsley
Level 3
Level 3

As an aside, video hosting sites relatively regularly change how they host.

If you tail a grep based on the source IP and then try you should hopefully see what is being blocked.

Thanks

Chris

I got the same tip from Cisco tac. Thank you for your help.

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