04-03-2013 05:21 AM
Hello all
For a few days, I have problems to watch videos from cnbc.com. I get no blockmessage from Ironport and it seems, that the video starts, but then a circle (that normaly shows that the video is loading) turns endless. I have a S170 with 7.1.3-021.
Thanks in Advance for any ideas
Christian
Solved! Go to Solution.
04-03-2013 10:07 AM
I would highly recommend opening a support case with Cisco Tac. As this can be a difficult problem to troubleshoot over the forums.
Christian Rahl
Customer Support Engineer
Cisco Web Content Security Appliance
Cisco Technical Assistance Center RTP
04-03-2013 10:07 AM
I would highly recommend opening a support case with Cisco Tac. As this can be a difficult problem to troubleshoot over the forums.
Christian Rahl
Customer Support Engineer
Cisco Web Content Security Appliance
Cisco Technical Assistance Center RTP
04-04-2013 12:08 AM
I'll do so. Thank you Christian.
04-04-2013 01:05 AM
As an aside, video hosting sites relatively regularly change how they host.
If you tail a grep based on the source IP and then try you should hopefully see what is being blocked.
Thanks
Chris
04-04-2013 02:02 AM
I got the same tip from Cisco tac. Thank you for your help.
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