Problem with Videos from cnbc.com

[Christian Ammann]

Hello all

For a few days, I have problems to watch videos from cnbc.com. I get no blockmessage from Ironport and it seems, that the video starts, but then a circle (that normaly shows that the video is loading) turns endless. I have a S170 with 7.1.3-021.

Thanks in Advance for any ideas

Christian

[Christian Rahl · Accepted solution]

I would highly recommend opening a support case with Cisco Tac.  As this can be a difficult problem to troubleshoot over the forums.

Christian Rahl

Customer Support Engineer

Cisco Web Content Security Appliance

Cisco Technical Assistance Center RTP

[Christian Ammann]

I'll do so. Thank you Christian.

[Chris Illsley]

As an aside, video hosting sites relatively regularly change how they host.

If you tail a grep based on the source IP and then try you should hopefully see what is being blocked.

Thanks

Chris

[Christian Ammann]

I got the same tip from Cisco tac. Thank you for your help.