White-list site in WSA

[jilahbg]

Hello!

When a user tries to access a specific domain they get this error:

Category: Web Hosting

Reason: BLOCK-MALWARE

Threat Type: othermalware

Threat Reason: Domain reported and verified as serving malware. IP addresses are not typically used as legitimate web hosts.

Notification: WBRS

When I do a lookup I see that the WBRS-score for this domain is -7.1.

Which is the recommended solution to make an exception for this domain so that the users can reach it? I still want to scan traffic for malware, I just want to allow this specific url even though it has a low score. Is it possible?

Best regards

Jimmy

[Chris Illsley · Accepted solution]

Hi,

You can whitelist it, you'll need to create an Access Policy and disable the Web Reputation Filtering, final column.

Although it will be blocked for a reason, you might want to check SenderBase for more info:

http://www.senderbase.org/home

Thanks

Chris

Edit:  My recommended solution would be to not whitelist it and if it is important try and contact the site owner and get them to sort it out.

[jilahbg]

Thanks for the advice! To make a separate Access Policy and disable WBRS was the solution!

Or... The solution is of course not to allow traffic to that site and I have informed the customer that we should not use the whitelist-solution. However, sooner or late we end up in a situation where a url needs to be white-listed and now I know how to do that. :-)

Thanks for your prompt solution!

Regards Jimmy

[Chris Illsley]

No worries, can you mark this as answered, it makes it easier for other people when searching.

Cheers

Chris