08-07-2013 12:11 AM
Hello!
When a user tries to access a specific domain they get this error:
Category: Web Hosting
Reason: BLOCK-MALWARE
Threat Type: othermalware
Threat Reason: Domain reported and verified as serving malware. IP addresses are not typically used as legitimate web hosts.
Notification: WBRS
When I do a lookup I see that the WBRS-score for this domain is -7.1.
Which is the recommended solution to make an exception for this domain so that the users can reach it? I still want to scan traffic for malware, I just want to allow this specific url even though it has a low score. Is it possible?
Best regards
Jimmy
Solved! Go to Solution.
08-07-2013 12:22 AM
Hi,
You can whitelist it, you'll need to create an Access Policy and disable the Web Reputation Filtering, final column.
Although it will be blocked for a reason, you might want to check SenderBase for more info:
http://www.senderbase.org/home
Thanks
Chris
Edit: My recommended solution would be to not whitelist it and if it is important try and contact the site owner and get them to sort it out.
08-07-2013 12:22 AM
Hi,
You can whitelist it, you'll need to create an Access Policy and disable the Web Reputation Filtering, final column.
Although it will be blocked for a reason, you might want to check SenderBase for more info:
http://www.senderbase.org/home
Thanks
Chris
Edit: My recommended solution would be to not whitelist it and if it is important try and contact the site owner and get them to sort it out.
08-07-2013 12:46 AM
Thanks for the advice! To make a separate Access Policy and disable WBRS was the solution!
Or... The solution is of course not to allow traffic to that site and I have informed the customer that we should not use the whitelist-solution. However, sooner or late we end up in a situation where a url needs to be white-listed and now I know how to do that. :-)
Thanks for your prompt solution!
Regards Jimmy
08-07-2013 12:53 AM
No worries, can you mark this as answered, it makes it easier for other people when searching.
Cheers
Chris
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