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Cisco WebEx Bug? Inteference With PC Sound - ptoneclk.exe

Hi

I was getting frustrated with a music streaming issue on Windows 8 which I have just discovered is being cause by a WebEx component/process - ptoneclk.exe.

 

After coming off a WebEx session if I tried to listen to music, say via a streaming service, after about 30 secs of listening the sound level would dramatically drop. At first I turned up the sound but when the next track started it blasted out - OUCH! I’d turn down the sound again then after about 30 secs of listening the sound level would dramatically drop again. This would happen for each track.

 

I eventually discovered the culprit – the WebEx process “ptoneclk.exe”.

 

So now after a WebEx I now have to run “taskkill /F /IM ptoneclk.exe” from the command prompt to kill the process.

Don’t know if this has the same impact on other Windows versions or other OS’s.

 

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