Webex Administration

As you may know, we are working to upgrade Webex’s embedded browser to Microsoft’s WebView2. Beginning with version 42.6 of Webex (June 2022), WebView2 will be required to use the Webex App on Windows. (The Mac and Linux clients are not affected.) We...

When the Agent click decline call in Cisco Webex Contact Center the call not get back to the Queue, the customer transfer to the VM of the agent.   how i can fix it ?

HiI have enabled CVI and hybrid calendar for obtain OBTP in my organization, it working fine. But when I have forward invitations scheduled from outside of my Microsoft organization to the device, and add the following command: Set-CalendarProcessing...

Suddenly, one of our room units, a Cisco Webex Roomkit Pro, has stopped receiving audio from teams meeting over WebRTC. Only incoming audio has an issue, outgoing audio along with incoming and outgoing video have no issues at all. To make matters wor...

Hi everyone, for complinace EU reasons/regulations I need to get information about sub-processors for the webex browser add-in. SOC2 Report just explains that "Sub-processors are listed on the organization's public-facing website". But so far I didn'...

Hello team, I am new to Cisco Room kit & its subscription process. I am getting the message "License Overage "in https://admin.webex.com/. I have attached its snapshot here with.Please guide me for the same.Regards,Sagar Patel

Hi,Can anyone confirm if the Frames camera option works in Classroom mode?I have a Codec Pro in a large meeting room with a P60.One side of the room has a conference-style table with the Quad Cam, the other has a lounge area with a P60 camera and Pre...

Hi Team,Can you please check for this Cisco IOS XE software (CVE-2023-20198 is a privilege escalation vulnerability affecting Cisco IOS XE software), receiving the highest possible CVSS score of 10? Is this affecting our Cisco devices or not?If yes, ...

Ever since Cisco changed the licensing model, we have been having issues.  As a coordinator, I need to schedule multiple meetings for others that I DO NOT ATTEND. I understand the maximum simultaneous meetings for a host is 5.However, for example:I h...

How do I obtain a log that shows which users answered incoming calls. I have a primary telephone number which all inbound calls come in on and via a hunt group goes to multiple users, i would like to be able to see which users are answering the calls...

Hi,can You help me for install Webex in Red Hat 8?Thanks.

I'm not able to join the meeting of Teams on Cisco Room Kit.  I have enable all the options which are there on Device Configuration as well WebRTC is also Enable, Macros is also being added, Anything more I need to config??