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Anas Hafez
Beginner

Cisco Webex Meetings Desktop App Version Verification

I have a customer who was complaining that the desktop webex app for users didn't upgrade after the site upgrade so i wanted to verify the validity of that statement in an analytic way, is there a way to do that from the control hub or site admin?

I noticed a useful similar report but that was for the Webex teams app (Currently Webex App) version, is there a similar one for Webex meetings app?

Screenshot_4.png

1 ACCEPTED SOLUTION

Accepted Solutions

You can get this information for a specific meeting in Control Hub, but the client detail does not appear in any overall user activity report that shows last known connection.  Go to Troubleshooting  then select a meeting ID, subject, or hosttemp.png and go to the details tab. Example attached.

View solution in original post

1 REPLY 1

You can get this information for a specific meeting in Control Hub, but the client detail does not appear in any overall user activity report that shows last known connection.  Go to Troubleshooting  then select a meeting ID, subject, or hosttemp.png and go to the details tab. Example attached.

View solution in original post

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