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kgroves42
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Participant
Member since ‎11-20-2001
‎11-01-2023
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User Statistics

  • 233 Posts
  • 13 Solutions
  • 21 Helpful votes Given
  • 150 Helpful votes Received
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100 Helpful Vote
CCP Member
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
10 Helpful Vote
1 Helpful Vote
50 Replies
20 Replies
10 Replies
Certifications
Webex Insider User Group
Webex Insider Advocacy
Webex Power User Ambassador
Cisco Certified DevNet Associate
Cisco Certified DevNet Associate
DevNet Class of 2020
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist - Collaboration Applications Implementation
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Network Professional Enterprise (CCNP Enterprise)
Cisco Certified Specialist - Enterprise Core
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

User Activity

Threshold Rules on Webex Contact Center

10-26-2023
Hello,  Just seeing if anyone has got the Threshold rule to work on Webex Contact Center? I simply want an email notification if there are not any Agents logged in.  But I have been messing with this for a while and it simply does not seem to work fo...

Debug an HTTP Request in Webex Contact Center

09-22-2023
Hello,  I am just wondering if it is possible to show the outputs from an HTTP Request in Webex Contact Center. It seems impossible to tell why my request is failing. Everything seems encrypted.    Thanks    

Random Numbers in Pebble for Webex Contact Center

09-11-2023
I wish they had a specific Location for Webex Contact Center but I cant seem to find it. So hope you do not mind me posting in this Community.  But I am trying to get Random Announcements to play while on hold in Queue. And I was wondering if there i...

Diversion Header for all Outbound Calls

11-06-2017
Hello,   We have a hospital with about 15 or so sites each with their own PRI and we are switching to a Centralized SIP solution. We are using Call Manager with a CUBE. We will be gradually switching users to use the new SIP, however we want to displ...

Changing Outbound Caller ID for a Group of Phones

01-12-2017
Hello,  We are having issues trying figure out the best way to send Caller ID out to the PSTN from a group of phones. We have about 25 sites or so and one of those sites is setup to use Standard Local Route Groups for outbound calls which points to ...
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Community Statistics
Member Since ‎11-20-2001 09:16 AM
Date Last Visited ‎11-01-2023 02:39 PM
Posts 233
Total Helpful Votes Received 150