07-13-2020 09:19 AM
We set up a lab computer with 3 applications available but when a user logs in on the computer they only get access to one application. How would the user get access to the other 2 applications that are on set up in the lab admin for that computer?
07-15-2020 07:55 AM
Hi Kathy,
I assume this is a Windows computer? If so, typically when installing an application there is usually a prompt during install asking whether the install should apply to the logged in user or to all users of the computer. In order to make the application available to all users of the computer, you'll want to choose the latter. You may need to uninstall and reinstall the applications so they are available to all users. Some of this will depend on the application you are installing, the OS of the computer, and so on. More details (application, OS) would help.
Thanks,
Jordy
07-20-2020 07:33 AM
Having to work with TAC on this. Even though multiple apps are set up on lab computer, user only gets option to view one of them regardless of their permissions on the computer and which ones are selected. Appears to be an issue with our account configuration.
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