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How to change the messenger@webex.com to Host USER ID

Yasir@1995
Beginner
Beginner

Dear Team,

When a customer schedules a meeting, attendees and host are getting the invite from messenger@webex.com.

Instead of this customer is required to get his ID as the FROM address. 

Can anyone suggest where we need to modify the config?

1 Accepted Solution

dtibbe
VIP Advisor VIP Advisor
VIP Advisor

That is the address if the invitation gets sent out by Webex. AFAIK, there is no way to change it.

But you may use a hybrid calendar integration and schedule meetings from within your calendar app (Outlook) or the Webex app. As the account is linked, those mails will be sent from the user's account instead of from the Webex Cloud.

View solution in original post

1 Reply 1

dtibbe
VIP Advisor VIP Advisor
VIP Advisor

That is the address if the invitation gets sent out by Webex. AFAIK, there is no way to change it.

But you may use a hybrid calendar integration and schedule meetings from within your calendar app (Outlook) or the Webex app. As the account is linked, those mails will be sent from the user's account instead of from the Webex Cloud.

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