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Microphone Activation

mselliot
Level 1
Level 1

Why does Webex activate the desktop microphone when not in use?  It does this many times throughout the day.  I simply can not allow this to occur given the nature of my employment.

4 Replies 4

It is because it listens for ultrasound from video devices. You can disable this from settings in the Webex application, “Use Ultrasound”.



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just keep in mind, if you disable this setting it will no longer be able to auto-detect you are in the room and pair to the room device and you may want to try using Wifi based detection instead. Administration - Manage Wi-Fi Discovery of Cisco Webex Devices

For sure. I’m well aware, just giving the OP an explanation on why this happens on a regular basis. Another option would be to enable Use Ultrasound when needed, ie when you have a need to connect with a video device.



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Really appreciate both of your help. Thanks so much.




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