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Walkthrough Wednesdays
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l_szakal
Beginner

migrate an account

Hello,

I would set up a new colleague to webex subscription in control hub.

She had an previous free account registration with her company e-mail.

Control hub says she cannot be added because she is a part of another organization.

I asked her to delete the free account, but after delete I cannot add her because I have the same error message that this e-mail addrees belongs to another organization.

What should I do? She wants to create a new meeting today and I  cannot add her and she deleted the free account also.. 

1 REPLY 1
Stoyan Stoitsev
Rising star

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