Webex Administration

Our Webex Event Center software has been running well for many years.  However, since March 25, we noticed that a large swath of our users who use mobile devices to join meetings were having trouble with the service.  They reported that they can log ...

Hello,are there any recommendations, on whether an Hybrid Data Security Database, Microsoft SQL server in that case, should run on a dedicated node or if that DB could be run on a DB cluster. If it can run on a cluster next to other DBs should there ...

We are deploying the optimized for VDI solutions for WebEx and WebEx Meetings. I am looking for a way to know if a user is using the optimized solution, or has fallen back to the non-optimized solution without having to ask the user to check the Heal...

We currently are Testing WebEx Teams calling via the mobile and desktop application. Everything works without issue, but I have a question around the authentication timeouts for the mobile application. When using the mobile app, (android or iPhone) I...

Webex Control Hub does not display most of the detailed info about our on-prem CUCM registered Telepresence endpoints such as Platform, Hardware, IPs, Location, Speaker, Microphone, Camera. Is there a way for Webex Control Hub to display this info? C...

Question came up about removing the ability for the presenter to not give control to any participant at all. We would like to just have presenters present. Is there a way to disable this feature from the Cisco admin center?

With the newer version of Webex, we are now able to add background images to our videos.We are looking to have some of our own branded images available for our users.Is there a way that we can control these images in Control Hub or any other way?We a...

Hello,I would set up a new colleague to webex subscription in control hub.She had an previous free account registration with her company e-mail.Control hub says she cannot be added because she is a part of another organization.I asked her to delete t...

A client has their own personal Cisco 530 Headset that they used on their own personal laptop for a Webex meeting and is has registered itself to our Control Hub. We have multiple on-prem devices we are already managing and don't what our device list...

WE are having an issue with MAC Book Pro , when user shuts it and expects it to go to sleep, it doesn't. It is saying Webex is keeping it running.  Cisco Webex meetings is at 39.8.3.902