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Video Issues When Screensharing in Webex Meetings

LMDorfman
Level 1
Level 1

When I am sharing my screen, specifically a PowerPoint which I have included videos in, the participants in the meeting often cannot hear the audio associated with the video I am playing. How can I fix this?

1 Reply 1

Ted S
Level 1
Level 1

Did you select "Optimize for motion and video" and the "Share your computer audio" checkbox?

 

https://help.webex.com/en-us/5ddww5/Share-Content-in-Cisco-Webex-Meetings-and-Cisco-Webex-Events