Webex Teams Remote Desktop Control

[dsanders]

I've heard that this is on the roadmap, but I'm looking to decommission Jabber in my organization and not having the ability to request control of another person's computer is hindering me from fully converting to Webex Teams. Does anyone know of a date when remote control access will be added to Webex Teams?

[Roger Kallberg]

AFAIK This already works with Webex calling as the call service. Per my experience it does not work yet with UCM calling.

FYI since mid December 2020 there is nothing named Webex Teams, it is named Webex.

[Vaijanath Sonvane · Accepted solution]

Hi,

The product enhancement request is already raised and it is planned feature.

https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-821 

At this time, it is not clear when it will be delivered. You can vote to this request using this URL and also you can reach out to your Cisco Account Manager to find out the delivery roadmap.