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1684
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Call-in user name or ID is not displayed in the meeting list

gwest1
Level 1
Level 1

How do you force the call-in people to have their ID or name displayed instead of just showing Call-in 1, Call-in 2, etc. ?

1 Accepted Solution

Stephanie Knoop
VIP Alumni
VIP Alumni
If you go to your Webex site administration, and go to Common Settings, there is an option you can check for "Display Caller ID for dial-in users when available". This will show the users' caller ID with the last 4 digits masked. The only way to get a user name would be to have the person log into the Webex meeting and associate the call with the login by way of the attendee ID that is available when calling in by phone after joining the web portion.

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View solution in original post

3 Replies 3

Stephanie Knoop
VIP Alumni
VIP Alumni

You're welcome.


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Stephanie Knoop
VIP Alumni
VIP Alumni
If you go to your Webex site administration, and go to Common Settings, there is an option you can check for "Display Caller ID for dial-in users when available". This will show the users' caller ID with the last 4 digits masked. The only way to get a user name would be to have the person log into the Webex meeting and associate the call with the login by way of the attendee ID that is available when calling in by phone after joining the web portion.

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Thank you